CASE_FILE_01[ACTIVE]
Industrial distribution · 40+ branches
The Ghost Workforce
150–200hrs/wk
of phantom manual work eliminated
- The Force
- Two-week operational audit across receiving, inventory, quoting, and expediting workflows. Access to ERP logs, Excel artifacts, and floor-level shadowing.
- The Fulcrum
- A ghost workforce of 150–200 hours of weekly rekeying, error correction, and tribal-knowledge processes invisible to HR and the P&L. Equivalent to 4–5 ghost FTEs.
- The Lift
- Built custom AI tools that automated the rekeying loops and compressed multi-hour Excel analyses to minutes. Ghost work eliminated. Real headcount redirected to customer work. Annual savings: 7-figure.
- Stack
- LLM-assisted analyzers · ERP automation · custom internal GPTs